HMIS Deployment and Support Coordinator M/F

The eHealth Unit is comprised of 10 people working transversally between Operations, Medical, and IT departments. We use existing (or development of new tools) to collect, transmit, store, and analyse patient and programmatic activity data that is accurate, meaningful, useful, and timely. The Unit supports the implementation, maintenance, and use of three health information tools: Praxis (application used for data collection at project level), DHIS2 (application used for data storage, data analysis, and data visualization), and Bahmni Electronic Medical Record (centralized platform with all patient administrative and medical information).

These tools provide projects with:

•  Timely access to operational medical data
• Support for decision-making processes by improving the quality of information, analysis capacity, and representation of project activities
• Improve data processing, data collection, data management, data quality, and data use
• Centralized location for data storage and archiving

Mission:

Under the overall supervision of the eHealth Unit Manager, the HMIS (Health Management Information Systems) Deployment and Support Coordinator will oversee the implementation of Praxis (HMIS tool) for projects and missions, implementation of new or revised data sets, and utilization, training, and support of Praxis and DHIS2 at project and coordination levels. He/she will facilitate the collaboration with other departments and the integrations of MSF-France’s new Health Information System.

Main responsibilities:

1.        HMIS Implementation and Support

• Oversee the implementation of Praxis/DHIS2 in new projects and follow-up of ongoing projects, including identifying and determining scope of implementation and reviewing project activities and organization related to data collection and monitoring.
• Support projects in effectively using the data collected within Praxis/DHIS2 to inform operational decision-making.
• Develop and contribute to data quality improvement efforts both at HQ and field level.
• Ensure continuous support to end-users.
• Provide briefings and debriefings to medical managers and other relevant medical or operational positions in the field as well as at HQ.
• Communicates about Praxis releases and updates to all end-users and other stakeholders.
• Develops, maintains, and updates training tools, implementation guidance, and other documentation.

2.        HMIS System Support and Adoption

• Provides extensive feedback and recommendations to the eHealth team and technology collaborators for system improvement, testing, data model translation, and implementation.
• Identifies end-user feedback, data set changes, and functional changes to improve the use of Praxis by field teams.
• Provides feedback on the understanding and use of the data model, as well as areas requiring clarification.
• Supports the eHealth team in addressing training and learning needs for coordination members using DHIS2.
• Together with other eHealth team members designs, plans, and conducts trainings on PRAXIS and HMIS, such as regional trainings and onboarding of new team members.
• Supports the eHealth team in designing and conducting trainings to integrate DHIS/Praxis within specific trainings offered to medical team members.